REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Road law applicable to state or territory

Relevant environmental protection regulations

Relevant OHampS procedures and guidelines

Workplace procedures and guidelines for monitoring and responding to traffic flow when operating a road tunnel control room

Relevant electronic communication equipment used in a road tunnel control room and related operational procedures including multimonitor displays CCTV message boards and traffic management systems

Risk assessment policies and procedures

Required skills

Communicate effectively with others when monitoring and responding to traffic flow within a road tunnel control room

Read and interpret information relevant to monitoring and responding to traffic flow within a road tunnel control room including instructions for traffic flow workplace procedures and applicable standards and codes of practice

Interpret and follow operational instructions and prioritise work

Complete documentation related to monitoring and responding to traffic flow within a road tunnel control room

Operate electronic communication equipment to required protocol

Work collaboratively with others when responding to and monitoring traffic flow within a road tunnel control room

Adapt appropriately to cultural differences in the workplace including modes of behaviour and interactions with others

Promptly report andor rectify any identified problems that may arise when monitoring and responding to traffic flow with a road tunnel in accordance with regulatory requirements and workplace procedures

Implement contingency plans for anticipated and unanticipated situations that may occur when monitoring and responding to traffic flow with a road tunnel

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies risk situations and environments

Apply fatigue management knowledge and techniques

Work systematically with required attention to detail without injury to self or others or damage to goods or equipment

Operate and adapt to differences in equipment in accordance with standard operating procedures

Select and use required personal protective equipment conforming to industry and OHampS standards

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of

maintaining traffic flow in a road tunnel

operating equipment required to complete the job role

operating the traffic management system

indentifying changes to traffic flow including abnormal traffic flow

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include

a range of relevant exercises case studies andor other simulated practical and knowledge assessment andor

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials and equipment and

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through activities in an appropriately simulated environment at the registered training organisation andor

in an appropriate range of situations in the workplace

Operational context may include:

Customers may be:

Workplaces may comprise:

Personnel in the work area may include:

Environment may include:

Equipment/vehicles may include:

Personal protective equipment may include:

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

Applicable regulations and legislation may include: